Association of Employees
Supporting Education Services

• Facebook
• Twitter
• LinkedIn

• Home
• /
App Privacy Policy

App Privacy Policy

1. We know your personal information is important to you, so it’s important to us. Our Privacy Policy details how your information is used when you use our Services. By using the App, you are agreeing that we can process your information in the ways set out in the Privacy Policy below.
2. “Personal information” is information about an identifiable individual, as more particularly defined or limited under applicable Canadian privacy legislation. This Privacy Statement applies to our collection, use, and disclosure of personal information about our consumer and business customers and other individuals we deal with in Canada. This Privacy Statement does not apply to information about our employees or to information that is not personal information.
3. AESES collects personal information about you from a variety of sources in the course of providing the Services. Personal information we collect, and the sources of such personal information include but are not limited to the following:
   • We collect personal information when you register for the App and use the Services associated through the App. This personal information may include identities and contact information and recipients of money transfers or payments, credit card, banking or other billing information, birth dates, and other personal identifiers, “out of wallet” questions used to verify your identity for security and fraud prevention purposes, identification number and employee numbers;
   • We collect personal information when you submit personal information on the App or other forms to us or our affiliates, including in connection with sending and receiving money transfers, through your use of the Services, and when you provide additional information, we may reasonably request for fraud prevention purposes;
   • We collect information about your interactions with us, including posting history, and App usage;
   • In connection with identify verification, fraud prevention and similar security purposes, we collect and/or confirm certain identity-related information, employment background and similar information through third-parties sources such as our business customers, government agencies and consumer reporting agencies;
   • We collect information regarding your online activity as described in the Terms; and
   • We may collect personal information otherwise and as required by law.
4. We may disclose your personal information to our affiliates and to unaffiliated third-parties in connection with the purposes described in this Privacy Statement as follows:
   • To Provide Services. In order to process and complete requested money transfers and payments, we may disclose personal information to the recipient of a money transfer or payment, to our local affiliates at the sender’s or receiver’s location, as applicable, to authorized agents (both at the sender’s and the recipient’s location), and, if applicable, the recipient and any intermediary banks or other financial institutions or financial services companies involved in the transaction or our services;
   • Business Partners. Some of our services or programs that you participate in are provided jointly with other third-party business partners, and certain personal information may be disclosed to these third-party businesses for the purpose of administering the service or program;
   • Marketing Purposes. We may disclose personal information to third-parties for marketing and promotional purposes;
   • Service Providers. AESES may transfer personal information to outside agents or service providers that perform services on our behalf, for example marketing, information technology and/or data hosting or processing services. Some of these service providers or affiliates may be located outside of Canada and your personal information may be collected, used, disclosed, stored and processed elsewhere outside of Canada for the purposes described in this Privacy Statement;
   • Business Transactions. Your personal information may be used by AESES and disclosed to parties connected with the contemplated or actual financing, securitization, insuring, sale, assignment or other disposal of all or part of our business or assets (including, for example, your service account with us), for purposes related to the evaluation and performance of these transactions, including:
     • permitting such parties to evaluate and determine whether to proceed or continue with the transaction, and
     • fulfilling reporting, inspection or audit requirements or obligations to such parties;
   • Successors and assigns of AESES and/or its business or assets may use and disclose your personal information for similar purposes as described in this Privacy Statement;
   • Legal, Regulatory, etc. AESES may disclose your personal information as necessary to meet legal, regulatory, insurance, audit, and security requirements, and as otherwise with your consent or as permitted or required by law (including as required by applicable Canadian and foreign laws). This may include lawful requirements to disclose personal information to government authorities in Canada and in foreign countries, for example disclosures in compliance with suspicious activity reporting requirements under anti-terrorism, anti-money laundering and similar laws and regulations in Canada or in foreign countries.
5. Some of AESES services (for example money transfers) are made available using third-party applications and sites. Personal information you provide on online forms or by other electronic means will be collected used and disclosed as described generally in this Privacy Statement.
6. In addition, when visiting or use other sites through the App, we may collect information about the domain and host from which you access the Internet; your Internet address; the browser and operating system software you use; the date and time you access the sites and the Internet address of the site from which you linked to our App.
7. When registering or creating an account, we collect your password and login name and other information we may request in order to identify you, maintain security of the App and verify and control access to your account or online profile. If you make inquiries through the e-mail links, forms or other contact methods provided, these inquiries are forwarded to the relevant office or department and are used to respond to your inquiry and maintain a record of correspondence.
8. Children’s Privacy. Our Web sites are not directed at children under the age of 18. AESES does not knowingly collect or maintain personal information from those we know are under the age of 18.
9. External websites or applications. Our App may be linked to or from third-party websites and/or applications. These links are provided as a convenience only, and AESES is not responsible for the content or privacy practices of third-party applications or websites that are linked to or from our App. You are advised to review the privacy policies of any third-party applications you visit.
10. Generally, by providing us with personal information, you consent to our collection, use and disclosure of such information for the purposes described in this Privacy Statement and Terms, if applicable, or otherwise at the time of collection of your personal information.
11. We may also be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example to comply with a court order, to comply with local or federal regulations or a legally permitted inquiry by a government agency, or to collect a debt owed to us.
12. Authorized employees, agents, representatives, and mandataries that require access to your personal information in order to fulfill their job requirements will have access to your personal information.
13. No data transmission over the Internet or the telephone can be guaranteed to be perfectly secure, and any personal information you submit to us or access electronically or over the telephone is done at your own risk, and AESES does not guarantee or warrant the security of information transmitted in these manners. You should be aware that third parties may unlawfully intercept your transmissions or may wrongly instruct you to disclose personal information to them while posing as AESES and you should exercise caution when providing personal information to any person.
14. AESES record retention policies dictate that we maintain information about you, including your opt-out choices, for a fixed time period. If you do not perform another transaction during the fixed time period, your Information, as well as your opt-out choice will be removed. If you perform another transaction or otherwise provide us with personal information thereafter, you will be afforded another opportunity to opt-out.
15. AESES may establish and maintain a file of your personal information for the purposes described in this Privacy Statement, which will be accessible at the office in the Contact Us section below. If you wish to request access or correction of your personal information in our custody or control, you may write to the mailing address provided below. Your right to access or correct your personal information is subject to applicable legal restrictions. To protect your privacy and security, we may require additional information to verify your identity when requesting access or correction.
16. AESES reserves the right to modify this Privacy Statement from time to time. You can get updated Privacy Statements by contacting us at the email address listed below. We urge you to review this Privacy Statement frequently to obtain the current version. Your continued provision of personal information or use of our services following any changes to this Privacy Statement constitutes your acceptance of any such changes.